At Learn Finite, we are committed to providing the best quality educational materials at affordable prices. Our mission is to make quality education accessible to every student, regardless of financial constraints, and support them in achieving their academic and competitive goals. 🌟
In the rare event that issues arise, we have a clear return and refund policy to address such situations. Below are the key points to note about our return and refund process.
Return & Refund Policy
We believe that books and study materials are always useful, and we do not generally consider refunds for educational products. However, we understand that there are exceptional circumstances. As an authorized seller of renowned brands, payments for orders go directly to the brand house. We work closely with the brands to offer you the best and most affordable study materials, and therefore, any return or refund requests will be processed with the brand’s approval.
If you have concerns with your order, please contact Learn Finite within 5 days of receiving the product. We only entertain returns or replacements in the following cases:
- Damaged or Broken Product: If the product is received in a broken or damaged condition.
- Incorrect Product: If the product does not match the specifications as per your order.
Please note that, in case of return, shipping, operational, marketing, and damage deductions may be applicable before a refund is processed.
Order Cancellation
Cancellation requests can only be entertained before the product has been dispatched. We do not accept cancellation requests once the product has been shipped through our courier partner.
Strictly No Exchange Policy
We do not accept exchanges for any products.
No Refund for Digital Courses
Refunds are not applicable for digital courses or digital products purchased from our platform.
How to Request a Return or Refund?
If you have received a damaged or incorrect product, please reach out to us via email at info@learnfinite.com with the following details:
- Your Order ID
- Your contact number
- Clear photos of the product showing the damage or discrepancy
Our team will review your request and, if applicable, initiate the return process. Please note that the final decision regarding returns and refunds is at the discretion of the respective brand house, as they work closely with us to offer quality materials at competitive prices.
Shipping Policy
Delivery is absolutely FREE for any order placed with Learn Finite. We believe in supporting aspirants as much as we can, and covering the cost of shipping is just one of the ways we do this. We want to ensure that students can access the materials they need without worrying about extra charges.
- Free Delivery: No shipping charges on any order, regardless of the size or value.
Delivery Timeline
- Express Delivery: Most orders are delivered within 3-5 working days (major cities).
- For remote locations or unforeseen circumstances, delivery might take 15-20 days.
Order Notifications
You will receive updates via SMS and Whatsapp for the following:
- Order confirmation
- Assignment to the logistics partner
- Dispatch updates
- Delivery updates
- Refund status (if applicable)
- Non-delivery notifications (if the delivery is delayed)
What to Do If You Receive a Damaged Product?
If your order arrives in damaged condition, please contact us immediately. You can either:
- Return & Replace: Fill out the “Return and Replace” form, and we will arrange for a pickup and send a replacement (applicable for selected products).
- Return & Refund: If you prefer a refund, fill out the “Return and Refund” form. We will initiate a pickup and process the refund once the product is returned.
Contact Us
For any queries regarding returns, refunds, or shipping, please reach out to us:
- Email: info@learnfinite.com
- Phone: 9122234717 (WhatsApp)
We are here to assist you with all your concerns and ensure a smooth experience with your purchases.
About Us
At Learn Finite, our mission is to make quality education accessible to all students. We strive to offer the best study materials at affordable prices and ensure a smooth and efficient experience. To learn more about us, visit our About Us page. 🌟